At Zakes Cake KNUST Kumasi we make sure items are delivered with care. 
We only use cars and NEVER use motor bikes for delivery. 
Pictures are sent to customer before delivery.
No Returns
No Refunds
In the case a design is confirmed by a customer but there is change of mind on design after an order is completed, 
Customer will have to pay for the new design they are requesting for.
They should also expect a delay in delivery in such situations